How to delete my NordProtect account

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Because Nord products' databases are interconnected, deleting only your NordProtect account will not remove basic information, such as your email address, from Nord’s database if you have an existing Nord account.

 

You can delete your NordProtect personal account in two ways:

 

Full Nord Account deletion

Please note that Nord Account deletion will apply to all Nord Security products and services, including NordVPN, NordPass, and NordLocker. To keep other services apart from NordProtect, follow the steps for only NordProtect account deletion provided below. 

 

To delete your Nord Account, follow the steps below:

  1. Log in to your Nord Account:

    Log in to NordAccount to delete your NordPass account.svg

  2. Click on your email address and go to account settings:

    Go to account settings to delete your NordPass account.svg

  3. At the bottom of the page, you will see the account deletion section. Click delete account:

    Initiating account deletion for NordPass.svg

  4. You must verify your email by entering the verification code sent to your email address.

  5. After you have verified your account, you will be provided with the next steps to delete your account.

 

NordProtect account deletion

If you’ve decided to delete your NordProtect account, whether due to privacy concerns, switching to a different service, or simply no longer needing the service, it’s important to follow the proper steps to ensure your account is fully removed. To delete your account, follow these steps:

  1. Go to the NordProtect login page.
  2. Press the log in with your Nord account button.

    NordProtect login screen, the log in with a Nord Account button highlighted.svg

  3. Afterward, log in to your Nord account.

    Log in to NordAccount to delete your NordProtect account.svg

  4. Once you log in, press the settings button on the left side.

    NordProtect's dashboard, the settings buttons is highlighted.svg

  5. Scroll down to the actions section, and press the delete account button.

    NordProtect's actions section, the delete account button is highlighted.svg

  6. A confirmation message will appear; if you still want to continue with the deletion after reading it, you can just press the continue anyway button.

    Deletion confirmation popup, the continue anyway button is highlighted.svg

Important: If you delete your account, all your data stored on the Service (i.e., your NordProtect account) will be deleted; this will not affect other Nord products.

 

If you are facing any issues or need additional information, do not hesitate to submit a request to our customer success team.

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